Master Events

Keeprite - Basic training
2025-05-13 09:00 - 15:00 (America/Toronto)
KeepRite course 1 (module 1, 2 & 5)
– Refrigeration Basic, theory, basic Level
– Product training, theory, basic level
– Application, theory, basic level
Trainer: Brian Couture (Keeprite)

Moovair Technical Service Training (Winnipeg)
2025-05-13 09:00 - 14:30 (America/Winnipeg)
Join us at the branch for Moovair training!
Training: 9:00 am – 2:30 pm
Lunch: 12:00 pm – 12:30 pm
Topics Include:

Introduction to Moovair
Principles of Inverter Controls
Electrical Layout & Electrical Components
Compressor Checks & Trouble shooting
Refrigerant Circuit
Communication set up

Presented by: Harris Hargovan (Midea Group, RAC Division – 18 Year HVAC Trainer)

Financeit Lunch & Learn (London)
2025-05-08 12:00 - 13:15 (America/Toronto)
DESCRIPTION
Are you looking for smarter ways to offer financing to your customers?
Join us for an exclusive Lunch & Learn session where you’ll discover how Financeit can help you grow your business with simple, flexible financing solutions.
What you will learn:

How Financeit works & its benefits for your business
How to offer seamless payment plans to your customers
Best practices to close more sales with financing

No Fees, Lunch Included.
*No Show Fee: $25 for non-cancellation without prior notice.*

Copeland Compressors Teardown Training (VDC)
2025-05-08 09:00 - 17:00 (America/Toronto)
TOPICS
Service & Troubleshooting/Teardown

Compressor fundamentals and technologies
Proper service practices
Troubleshooting techniques
Understanding common causes of failure
How to diagnose system issues
Oil management and controls
CoreSense Protection Modules
Hands-on diagnostics and teardown

No Fees, Lunch Included.

Fujitsu Sales & Project Manager Training (Victoria)
2025-05-01 13:00 - 15:00, 2025-04-30 13:00 - 15:00 (America/Vancouver)
Why Ductless?
Why Fujitsu Airstage H/J/V?
Lunch Included

Financeit Lunch & Learn (Cambridge N.)
2025-05-01 12:00 - 13:15 (America/Toronto)

Sporlan CO2 Components (London)
2025-05-01 09:00 - 15:00 (America/Toronto)
TOPICS

Overview of refrigeration regulation
CO2 components and applications
Supermarket systems

No Fees, Lunch Included.

Hitachi Ductless/Ducted Product Launch (Winnipeg)
2025-05-01 08:30 - 09:30 (America/Winnipeg)
Join us for Hitachi Ductless / Ducted Product Launch & Information Session!

Hitachi VRF Install Training (Moncton)
2025-05-01 08:00 - 16:30 (America/Halifax)
Join us at the branch for Hitachi Installation Training!
Presented By: Kimberly Jean Ritter
Schedule:
8:00 am: Arrive
8:30 am: Training begins
12:00 – 12:30 pm: Lunch
12:30 – 4:30 pm: Training continues

Fujitsu Installer & Service Tech Training (Victoria)
2025-05-01 08:00 - 11:00, 2025-04-30 08:00 - 11:00 (America/Vancouver)
Top ten installation service issues
Installation best practices
Service support best practices
Refreshments included

iMpact - Planning Phase Celebration
2025-04-30 15:00 - 17:00 (America/Toronto)
You made it happen — now let’s celebrate together!
The iMpact journey is in full swing and thanks to your dedication and hard work, we’ve successfully completed the Planning Phase! This is a milestone worth celebrating and we’re inviting you to join us for a well-deserved cocktail celebration in your region.
We’ll gather to recognize your contributions, enjoy great food and drinks and hear a few words from our leaders about what’s next for iMpact.
April 30th 2025
EDC & VDC: 3:00pm to 5:00pm local time
CNE: 1:00pm to 3:00pm – local time
IF YOU CANNOT ATTEND:
Please select the cannot attend option as we have a surprise for you
** PLEASE RSVP BEFORE APRIL 1 **
#WeAreMaster #WeAreiMpact

Getting Started with Master.ca Webinar
2025-04-30 13:00 - 14:00 (America/Toronto)
Join us at our Getting Started with Master.ca Webinar to learn about the basics of Master’s Virtual Branch!
This is a virtual event that will take place on teams. Please register below!

CLICK HERE TO REGISTER FOR THE WEBINAR
By the end of this webinar you will know how to:

Sign in to master.ca
Make a purchase
View past orders
Use the help and feedback section
Add new users
Keep up to date with new feature releases

Come learn about the Virtual Branch so you can feel comfortable purchasing online and managing your account!
We look forward to having you attend the event!

Sincerely,
Master Group

YORK SSE – Simplicity Smart Equipment Smart Board Training (VDC)
2025-04-30 12:00 - 16:00 (America/Toronto)
DESCRIPTION
The SSE board is at the heart of all YORK rooftops, heat pumps and split condensers. This course will:

Review the connections, menu navigation and programming of this board and its auxiliary boards.
Discuss the changes with the upcoming R-454B units, Delta VFDs, and how to do a Firmware update on the SSE board.
Introduce the DS Solutions App
Open Q&A time

Outline:

Introduction
DS Solutions App
R-454B Changes
SSE Board
Economizer Board
Delta VFDs
Firmware Updates
Thermistor Testing
Startup Sheets
Connectivity
UCB Menu Navigation
Q&A Session

No Fees, Lunch Included
*No Show Fee: $50 for non-cancellation without prior notice.*

Copeland E3 Training (Dartmouth)
2025-04-30 09:00 - 17:00 (America/Halifax)
TOPICS
Introduction to the E3 Controller

Understanding the E3 control architecture
Navigating control functions of the E3 controller
Learn basic functions of the E3 to create graphs, initiate defrost, and adjust settings
Understanding alarm management
Proper service & installation practices
Troubleshooting

No Fees, Lunch Included.

Moovair Technical Service Training (Kelowna)
2025-04-30 09:00 - 14:30 (America/Vancouver)

Hitachi Ductless/Ducted Product Launch (Edmonton)
2025-04-30 08:30 - 09:30 (America/Edmonton)

Moovair Technical Service Training (Abbotsford)
2025-04-29 09:00 - 14:30 (America/Vancouver)

Hitachi Ductless/Ducted Product Launch (Calgary NE)
2025-04-29 08:30 - 09:30 (America/Edmonton)

Hitachi Install Training (St. John's)
2025-04-29 08:00 - 16:30 (America/St_Johns)

Moovair Technical Service Training (Burnaby)
2025-04-28 09:00 - 14:30 (America/Vancouver)

YORK / Coleman Gas Furnaces Training (VDC)
2025-04-24 12:00 - 16:00 (America/Toronto)
TOPICS

Unit Installation
Sequence of Operation
Diagnostics

No Fees, Lunch Included
Doors open 15 minutes before the session begins.
*No Show Fee: $25 for non-cancellation without prior notice.*

KE2 Technical Training (London)
2025-04-24 09:00 - 17:00 (America/Toronto)
TOPICS

Evaporator Efficiency
Condensing Unit Controller
OEM Panels
Communications

No Fees, Lunch Included.

Copeland Compressor Teardown Training (Lethbridge)
2025-04-23 16:00 - 21:00 (America/Edmonton)
TOPICS
Service & Troubleshooting/Teardown

Compressor fundamentals and technologies
Proper service practices
Troubleshooting techniques
Understanding common causes of failure
How to diagnose system issues
Oil management and controls
CoreSense Protection Modules
Hands-on diagnostics and teardown

Dinner Included

Rinnai Technical Training (Mississauga Hydronics)
2025-04-23 10:00 - 12:00 (America/Toronto)
Presented by:
Glenn Cunningham & Talha Mahmood – Rinnai Canada
TOPICS

Water heating, RX tankless water heater and electric heat pump water heater product information and installation fundamentals
New generation boiler product information and installation fundamentals
Direct vent wall furnace and air handler product information and Installation fundamentals
New generation boiler hands on service training

No Fees, Lunch Included.
*No Show Fee: $25 for non-cancellation without prior notice.*

KE2 Technical Training (VDC)
2025-04-23 09:00 - 17:00 (America/Toronto)

Copeland Compressor Teardown Training (Victoria)
2025-04-22 16:00 - 21:00 (America/Vancouver)

Fujitsu Airstage Next Tech Training (VDC)
2025-04-22 09:00 - 14:00 (America/Toronto)
TOPICS

Introduction to Full System Operation, Service and Troubleshooting (Accredited Course)

System Matchups & Operation
Application
Installation Requirements
Best Practices
Diagnostics
Troubleshooting System Operation

This is the 1st course in a series of 3. Only those who have completed this course may attend the intermediate level.

No Fees, Lunch Included
Doors open 15 minutes before the session begins.
*No Show Fee: $25 for non-cancellation without prior notice.*

Triangle Tube Contractor Training (Mississauga Hydronics)
2025-04-17 09:00 - 16:00 (America/Toronto)
Presented by:
Pete Thoenen
Northeast Regional Technical Services and Training Manager – Triangle Tube
TOPICS

Features and Function

Prestige and Instinct Boilers
Smart and Cardinal Tanks
Applications: Sizing and Selection

Installation

Tools and Resources
Venting
Piping and Basic Hydronics Principles
Gas and Condensate
Wiring

Boiler Control Simulators

Setup and Commissioning (Combi & Solo)
Troubleshooting (Boiler Info and Fault History)
Installer Settings Menu

Importance of Water Quality
NEW Ionic Commercial Series Boiler Introduction
Hands On Boiler Teardown

No Fees, Lunch Included.
*No Show Fee: $25 for non-cancellation without prior notice.*
