Customer Appreciation Night - Barrie
2025-05-27 16:00 - 20:00 (America/Toronto)
Event Highlights:
Join Us at Tangle Creek!
We are excited to host an evening of networking, learning, and fun as we bring Master to Barrie! Connect with top industry vendors, explore the latest product innovations, and enjoy exclusive demonstrations – right here in your local neighbourhood. Indulge in delicious food and drinks, and take advantage of the opportunity to have your questions answered by experts.
Vendor Tradeshow:
Time: 4 pm – 8 pm
Explore the exhibits from a diverse range of vendors showcasing the newest technologies and services tailored to your needs.
Vendors Attending:

ADP
AO Smith
Copeland
KeepRite
Messer
Moovair
Nu-Air
Sanuvox
Schwank
TECH Saver
Wardflex
YORK/Coleman/Hitachi

Don’t miss out. Secure your spot today and get ready for an evening of innovation, entertainment, and great company!

Resideo Contractor Sales Training (Victoria)
2025-05-28 08:00 - 12:00 (America/Vancouver)
Topics Covered

Connected Solution Package – How to position complete home solutions
Upselling services that homeowners actually need
NEW First Alert App Key features and homeowner benefits; integration with existing systems
ProQ Essentials – Building brand awareness and increase repeat business
ProPerks Program – How it works & why contractors should register and take full advantage
NEW FocusPro Thermostats – Transitioning from legacy models
Updates to the private label program
Sneak Peek: Elite Pro Thermostat Line – What’s coming and why it matters
Hydronic & potable water solutions and overview of current offerings
Leak detection
Portfolio Q&A / open discussion

Elios Ductless and Central Training (VDC)
2025-05-29 09:00 - 16:00 (America/Toronto)
TOPICS

Learn the differences between both matched & unmatched systems
Full installation, service & troubleshooting
Operation and system configurations
Best install and service practices
For beginners to Pros

No Fees. Lunch Included.
Doors open 15 minutes before the session begins.
*No Show Fee: $25 for non-cancellation without prior notice.*

Bitzer Compressor Training (Windsor)
2025-05-29 10:30 - 11:30 (America/Toronto)
DESCRIPTION

Bitzer Tools
IAQ Module Training
FAQ

No Fees.

Financeit Lunch & Learn (Nepean)
2025-05-29 12:00 - 13:15 (America/Toronto)
DESCRIPTION
Are you looking for smarter ways to offer financing to your customers?
Join us for an exclusive Lunch & Learn session where you’ll discover how Financeit can help you grow your business with simple, flexible financing solutions.
What you will learn:

How Financeit works & its benefits for your business
How to offer seamless payment plans to your customers
Best practices to close more sales with financing

$25/person. Lunch Included.

Financeit Lunch & Learn (VDC)
2025-06-03 12:00 - 13:15 (America/Toronto)
DESCRIPTION
Are you looking for smarter ways to offer financing to your customers?
Join us for an exclusive Lunch & Learn session where you’ll discover how Financeit can help you grow your business with simple, flexible financing solutions.
What you will learn:

How Financeit works & its benefits for your business
How to offer seamless payment plans to your customers
Best practices to close more sales with financing

No Fees, Lunch Included.
*No Show Fee: $25 for non-cancellation without prior notice.*

YORK SSE – Simplicity Smart Equipment Smart Board Training (Nepean) – June 11, 2025
2025-06-11 12:00 - 16:00 (America/Toronto)
DESCRIPTION
The SSE board is at the heart of all YORK rooftops, heat pumps and split condensers. This course will:

Review the connections, menu navigation and programming of this board and its auxiliary boards.
Discuss the changes with the upcoming R-454B units, Delta VFDs, and how to do a Firmware update on the SSE board.
Introduce both the new CWCVT and the DS Solutions App
Open Q&A time

Outline:

Introduction
DS Solutions App
R-454B Changes
SSE Board
Economizer Board
Delta VFDs
Firmware Updates
Thermistor Testing
Startup Sheets
Connectivity
UCB Menu Navigation
Q&A Session

$25 Fee, Lunch Included

Tecumseh Compressor Training (Windsor)
2025-06-12 10:30 - 11:30 (America/Toronto)
TOPICS

Tecumseh A2L Transition
Product FAQ and Installation

No Fees.

Syncron Q&A Session (Virtual)
2025-06-12 14:00 - 15:00 (America/Toronto)
Still have questions after completing your Syncron onboarding program?
Join this live virtual question-and-answer session to ask your questions and get immediate answers from our expert warranty team.
Note: You will receive the link to join the session approximately 15 minutes before the meeting starts.
Why switch to Syncron for Fujitsu, Moovair & Elios warranty claims?
☑ Simplifies your workload.
☑ Saves you time and hassle.
☑ Improves cash flow with faster credits.
Useful Links
Syncron User Guide
Syncron Onboarding Resources Page

Hitachi Residential Heat Pumps Product Presentation (Morning Session)
2025-06-16 08:30 - 10:30, 2025-06-18 08:30 - 10:30 (America/Moncton)
Vipul Chandra will be here to discuss the new product offering from the Hitachi brand of residential heat pumps!
Coffee & muffins provided

Hitachi Residential Heat Pumps Product Presentation (Afternoon Session)
2025-06-16 13:30 - 15:30, 2025-06-18 13:30 - 15:30 (America/Moncton)

ecobee Training Class (Nepean AM Session)
2025-06-17 08:00 - 09:30 (America/Toronto)
TOPICS

Thermostat Overview (Features & Benefits)
Wiring
Heat Pump Setup/Settings
Mobile App Setup
How to pair our Smart Sensors
Thermostat Simulator

*FREE Thermostats Raffle – ecobee Smart Thermostat Enhanced
No Fees.

NTI Boiler Training (Sudbury AM Session)
2025-06-17 08:00 - 11:00, 2025-06-18 08:00 - 11:00, 2025-06-19 08:00 - 11:00 (America/Toronto)
TOPICS

Introduction to NTI Product Line
Water Quality
Programming
Service & Maintenance
Troubleshooting
Setting Combustion

No Fees.

Hydronics Lunch & Learn (LET)
2025-06-17 10:30 - 15:00 (America/Edmonton)
Join us at the Lethbridge branch to meet the team, view our products & talk with vendors!

Vendors on-site
NTI live-fire van
Piggyback Poutinerie food truck from 11 AM until 2 PM (RSVP required)

NTI Boiler Training (Sudbury PM Session)
2025-06-17 12:00 - 15:00, 2025-06-18 12:00 - 15:00, 2025-06-19 12:00 - 15:00 (America/Toronto)

YORK / Coleman Gas Furnaces Training (VDC)
2025-06-26 12:00 - 16:00 (America/Toronto)
TOPICS

Unit Installation
Sequence of Operation
Diagnostics

No Fees, Lunch Included
Doors open 15 minutes before the session begins.
*No Show Fee: $25 for non-cancellation without prior notice.*

Stampede BBQ Lunch
2025-07-08 11:00 - 14:00 (America/Edmonton)
Join us at the Barlow branch for our annual Stampede BBQ Lunch!

Door prize
Vendors on-site
Catering by Ernie’s
Scratch & dent garage sale

Moovair Ductless and Central Training (Cambridge)
2025-07-09 10:00 - 16:00 (America/Toronto)

YORK SSE – Simplicity Smart Equipment Smart Board Training (Nepean) – July 9, 2025
2025-07-09 12:00 - 16:00 (America/Toronto)

Customer Appreciation Mini Tradeshow Event (Brandon)
2025-07-22 10:00 - 14:00 (America/Winnipeg)
Join us at the Keystone Centre for our customer appreciation event!

Door prize – 36″ Blackstone Griddle
Meet the team
Vendors on-site
Lunch provided 11 am – 2 pm

Customer Appreciation Mini Tradeshow Event (Winnipeg)
2025-07-24 10:00 - 14:00 (America/Winnipeg)
Join us at the Winnipeg North Branch for our customer appreciation event!

Door prize – 36″ Blackstone Griddle
Dunk Tank – Dunk for charity – Master to match proceeds
Vendors on-site
Lunch provided 11 am – 2 pm

Hitachi Training (Burnaby)
2025-07-29 09:00 - 13:00 (America/Vancouver)
Overview & Best Practices

Ductless product line
Installation practices
R32 precautions as installers are more familiar with R410a
How to set various features
Q&A session
Presenter: Steve Stowe

Moovair Technical Training (Nepean)
2025-07-29 09:00 - 15:00 (America/Toronto)
TOPICS

Learn the differences between both matched & unmatched systems
Full installation, service & troubleshooting
Operation and system configurations
Best install and service practices
For beginners to Pros

$25/person, Lunch Included

Customer Appreciation Mini Tradeshow Event (Regina)
2025-07-29 10:00 - 14:00 (America/Regina)
Join us at the Regina Branch for our customer appreciation event!

Door prize – 36″ Blackstone Griddle
Fun activity
Vendors on-site
Lunch provided 11 am – 2 pm
